Cl 28 # 13A - 15 Bogotá, Colombia. Postal code: 11011
Monday to Friday: 7:00 a.m. to 6:00 p.m.
If you wish to file a formal petition, complaint, claim, suggestion, or report with the VUI, you must use the official platform of the Government of Colombia.
You will be redirected to the external PQRSD management platform. Responsibility for data processing and follow-up of your request will be transferred to that entity under its privacy policies.